Assignment Example | Topics and Well Written Essays - 1750 words

Assignment Example Prodcts and Services LUBRICANTS ADNOC Distribution is one of the key suppliers of lubricants worldwide. The lubricants manufactured, marketed and distributed by ADNOC varies from engine oils, industrial, marine and hydraulic lubricants, and highly specialized oils and greases. As with all products, ADNOC’s lubricants are formulated to meet the highest quality level as prescribed by the international bodies such as international institutions such as the American Petroleum Institute (API), the US Military Authorities, the British Defense Force (DEF/STAN) and the Committee of European Engine Manufacturers (CCMC). ADNOC Distribution has operated a state-of-the-art lubricants testing, blending and packaging plant since 1979. ADNOC Distribution’s lubricant operation is regarded as one of the best blending and packaging plants in the region. AVIATION SERVICES ADNOC Distribution supplies fuels and services, to the aviation industry. This service is facilitated by its access to an extensive network of production and refinery facilities.   This is further supported by ADNOC’s efficient and reliable network. ... Customers can choose from a full range of octane levels, through its service stations. ADNOC also offers other vehicle services in its service stations. In 2000, ADNOC added Oasis Convenience Stores facility in its service stations, to provide value-addition. ADNOC has also recognized growing consumer interest in cleaner and environmental friendly fuels such as natural gas. ADNOC is in the process of developing a comprehensive network of natural gas pipelines throughout the city of Abu Dhabi, which will ensure a reliable delivery method directly to consumer’s homes and offices. (ADNOC Distribution Website) ADNOC – Vision and Mission The falcon in the emblem of ADNOC represents its noble vision of confidence, leadership, reliability, pride, alertness, responsiveness, and dynamism. As stated in its Mission statement (ADNOC Distribution Company Profile 2007: pp27) – ADNOC Distribution’s mission is to become the region’s leader in the marketing and dist ribution of refined petroleum products and associated services through: †¢ Respected earnings for our shareholders. †¢ Service excellence to our customers. †¢ Development and involvement of employees. †¢ Operational excellence in our business processes. To achieve our mission, we will constantly seek growth opportunities while respecting our core values and business ethics. ADNOC The Organization ADNOC is organized under a General Manager, into three separate divisions of Commercial, Operations and Service Support, each headed by an Assistant General Manager. While the Commercial division includes Sales & Marketing, Public Relations and Call center, Operations include HSE (See later ADNOC initiatives), Service